Automated Packaging System Service, Installation & Maintenance

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Customised assistance services for your weighing, bagging and palletising systems.

We specialize in providing complete automatic bulk packaging systems, with core equipment including bulk weighing systems, bagging systems, and palletizing systems. Our solutions primarily focus on packaging automation, with a strong emphasis on improving production efficiency and reducing labor costs through automation. We are committed to delivering tailored solutions and exceptional customer service throughout every stage of your project.

From pre-sales consultation to post-sales support, we ensure that your experience with us is smooth, reliable, and efficient.

Our Service Process

Pre-Sales

Understanding requirements: We collaborate with our clients to discuss new project plans and explore the best solutions.
Solution development: With the expertise of our technical team, we will create the most suitable automatic weighing, bagging, and palletizing solution tailored to your needs.

Solution confirmation: We will communicate the details of the solution, including equipment configuration, electrical brands, delivery timelines, prices, payment methods, and shipping options, ensuring everything meets your expectations.
Contract signing: After agreeing on the quotation and solution, we will formalize the cooperation with a signed contract.

In-Sales

Order placement: Once the contract is signed, we will immediately issue the production order and initiate the production process.
Technical drawings: Our technical department will provide detailed equipment design drawings to ensure precision in production.
Production arrangement: Production is planned according to the order and technical drawings, with estimated completion timelines provided.

Quality control: After production, we conduct strict quality inspections to ensure each piece of equipment meets high standards.
Machine trial acceptance: We offer online or in-person machine trials for clients to verify that the equipment operates smoothly.
Shipping preparation: After acceptance, the equipment is carefully packed and prepared for shipment.

After-Sales

Installation guidance: Our engineers provide online or on-site support to assist with installation, commissioning, and operational training.
Warranty service: We offer a one-year warranty to ensure the stable operation of your automated packaging equipment.

After-sales follow-up: Our after-sales engineers will conduct regular follow-ups to check on the equipment’s performance, provide necessary maintenance, and ensure continuous support, minimizing any production interruptions.

New Project Feasibility Study

For any new project, we collaborate with our clients to discuss and develop a project plan that meets both parties’ expectations and ensures feasibility for successful implementation.

Technical discussion with customers at our facility

Equipment Testing

During and after production, we carry out a series of tests on all equipment to verify its quality and craftsmanship, ensuring that it meets the client's requirements before shipment.

Physical testing laboratory
Chemical properties laboratory
Pre-delivery trial run of fully automatic packaging machines
Pre-delivery testing and inspection of automatic bulk weighing scales

On-Site Installation and Commissioning

For projects that require on-site installation and commissioning, we arrange for our team to provide guidance and oversee the installation process to ensure everything operates smoothly.

Our technicians providing on-site guidance for automatic salt filling and packaging machine installation in Australia
Our experts offering on-site service for automatic feed packaging machine in Australia
Our professional team providing on-site service at a customer’s facility in Turkmenistan

Equipment Maintenance, Upgrades, and Spare Parts Supply

We have a professional and experienced technical team capable of providing comprehensive and precise upgrades and modifications for various outdated packaging automation systems. However, since the condition of each piece of equipment can vary, the upgrade solutions, processes, and required investments will be determined based on the specific situation. If you have such needs, please feel free to reach out to us. We will arrange for our specialists to contact you and offer detailed, practical solutions tailored to your requirements.

During equipment operation, wear and tear on components is unavoidable. To minimize downtime risks caused by component failure, we offer spare parts and replacement services to ensure the continuous and stable operation of your equipment.

Spare parts for two years of use can be shipped at any time (additional costs apply).
For parts beyond two years, customers are required to pre-order based on our provided two-year spare parts list.

We have established a work order record system for all products sold under contract. We ensure the production of structural components in-house for reliability, while some externally purchased components may be subject to brand upgrades. In such cases, we provide early warning inventory notifications and alternative solutions. We offer free technical support for routine inspections and repairs via phone. For on-site assistance, a nominal travel fee and normal attendance allowance may apply. We also provide the option of an annual paid maintenance contract service.

During the warranty period, any quality issues caused by factors other than human error will be resolved by free part replacement (except for consumables and parts subject to wear). Consumables and wear parts come with complete usage and operation manuals, and we provide a two-year spare parts list. Customers can also purchase spare parts directly from LIMA or from the market, as applicable, according to the standard and model.

We offer long-term affordable pricing for spare parts, ensuring a steady and cost-effective supply of commonly used components.

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Packaging Automation Solutions

Automatic Weighing, Bagging and Palletizing Line

We provide automatic weighing, bagging, and palletizing lines tailored for granular (powdery) materials, offering comprehensive design, manufacturing, and custom solutions.

See Details

Automatic Bulk Weighing System

Weighing speed: up to 2000 bag/hour (20-50kg bag), 10-50 bag/hour (500-1000kg bag)

Weighing accuracy: ±0.1% (20-50kg bag), ±0.05 to 0.1% (500-1000kg bag)
Automatic Bagging Machine

Packaging speed: 800-1500 bag/hour (20-50kg bag)

Air consumption: approx. 80m³/hour

Empty bag storage capacity: 150-200 bags (depending on bag thickness)
Automatic Bag Palletizing System

Palletizing speed: up to 2500 bag/hour

Package weight: 20-50kg/bag

Applicable bag: kraft paper bag, plastic film bag, PP woven bag
Automatic Stretch Hood Wrapping Machine

Wrapping speed: up to 70 pallet/hour

Stretch film size: height 500-2500mm, length 800-1400mm, width 800-1400mm